Contact Olive Branch Manor Water Restoration

How do you keep water damage from spreading before help arrives?

Before the crew gets there, your job is to keep people safe and keep the water from spreading, and the list below shows what's worth doing on your own.

• Stay out of standing water that's touching outlets or extension cords, and keep kids and pets out of that room.
• If the water heater is leaking, close the cold water valve on top of the tank. For a burst pipe, go straight to the main shutoff in the basement.
• Don't wade through water that came up through a drain. Close the door to that area and wait for the crew.
• Listen for the sump pump. If it's silent while the pit is full, the problem may be power or a stuck float, and the crew can sort out which.
• If heavy rain is pushing water in, move valuables up and away from the walls where it's coming through.
• Lift furniture onto blocks or move it to a dry room if you can do it safely, and leave heavy pieces for the crew.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• Check your own policy before you decide whether to file. The Indiana Department of Insurance claim tips explain what to do before an adjuster visits.

What details help the crew show up ready in Olive Branch Manor?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Where the water is coming from, and whether it's still running.
• Whether it's clean water from a supply line or water that came up from a drain.
• If the wet area downstairs has carpet or built in cabinets.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• The age of the house, if you know it. Homes in Olive Branch Manor date mostly from the 1990s, and the decade tells the crew what kind of pipes to expect.
• The name of your insurance company, if you've already decided to file.
• A good callback number, in case the call drops.

If you don't know some of these answers, say so and the crew will check them when they get to the house.

What happens on site after you call?

The crew starts by finding the source and making sure it's stopped, and they check that the power in the wet area is safe before any equipment goes in.

Next they map the wet area with moisture meters, because water travels under flooring and behind baseboards farther than it looks. Our crew takes the damage photos as they go and puts them into a photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

Before any tear out, the crew walks you through what they found, room by room, so you can decide with your insurance company how you want to move forward.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

Why do the age and layout of your Olive Branch Manor home matter on the call?

A lot of Olive Branch Manor dates from the 1990s. In homes that age, water heaters and washer hoses are common sources of leaks. The mix in Olive Branch Manor includes two story homes. Lots of homes here have finished lower levels, and water that soaks into carpet pad and drywall takes more than a fan to dry. Being near the White River means storm water and a high water table are part of the picture, so tell us if the water came from outside. Tell the person who answers what you know, and the crew will take it from there.

Which areas around Olive Branch Manor can call this number?

You can reach the crew from anywhere in Olive Branch Manor, including these neighborhoods:

• Olive Branch Manor · homes from the 1990s, many with finished basements
• Kensington Grove
• Enclave at Stones Crossing · built mostly in the 1990s to 2000s
• Foxberry Trace · homes from the 1990s to 2000s, most with basements
• Copperfield · most with basements
• Barton Lakes · homes from the 1990s to 2000s, basements are common

Calls from Smokey Row Estates, Providence Green, Raintree Village, Hunters Pointe, Featherstone, Hunting Creek, Stones Crossing and Heron Ridge come to us too. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. You can read more about water damage restoration in Olive Branch Manor and basement flooding.

What questions come up before a call?

Who runs the crews behind Olive Branch Manor Water Restoration?

Indy Roof & Restoration, founded by Aaron Christy in 2018, powers Olive Branch Manor Water Restoration. The company has a BBB A+ rating and has been BBB Accredited since 2019, which you can check on its BBB profile.

The Indiana Chamber's 2025 Best Places to Work list included it in the small companies group. Aaron joined FOX59's Indy Now in January 2026 to talk about water restoration and protecting your home. Calls to the number on this page reach the same team at any hour.